Privacy Policy

In the CristinaMichels.com website (the Website), founded and owned by Cristina Michels, one of our main priorities is safeguarding the privacy of our clients and website visitors. The Website includes links to its associated website HealingColours.art, where payments for astrological services are processed.

This Privacy Policy document sets out the types of information that is collected and recorded by these two websites and how it is used. This Privacy Policy applies only to online activities and is valid for visitors to the websites with regards to the information that they share and/or collect on CristinaMichels.com and HealingColours.art. This Policy is not applicable to any information collected offline or via channels other than these websites.

Consent
By using this website, you hereby consent to this Privacy Policy and agree to its terms. If you do not agree with all of the terms of this Privacy policy, do not continue to use CristinaMichels.com and HealingColours.art websites and do not use their services.

Collection of personal information
The Website requires to collect your basic personal information, but only when it is necessary to process your order or improve services. This personal information may include: your name, address, email address and phone number. This information is exclusively used in the ways you would expect, such as to process your service or product order, to contact you regarding the services you have booked, arrange and/or host an Event Booking, send information, provide updates on your order.

The Website requires to collect your basic personal information, but only when it is necessary to process your order or improve services. This personal information may include: your name, address, email address and phone number. This information is exclusively used in the ways you would expect, such as to process your service or product order, to contact you regarding the services you have booked, arrange and/or host an Event Booking, send information, provide updates on your order.

Furthermore, you may provide additional information such as your date, time and place of birth to enable the calculation of your birth chart to prepare for an Astrology reading. You may also respond to surveys and/or promotions, and provide feedback on services and products purchased on the Website.

This Website displays testimonials of satisfied clients. With your consent, we may post your testimonial along with your first name and family name initial. If you wish to update or delete your testimonial, you can contact us. The location from which these testimonials are derived may be from, but is not limited to text messages, Google Reviews, posts on social media, or emails received personally from you.

When you initially provide, or update, your payment information, it is transmitted via an encrypted connection to the Payment Processor Paypal. Paypal uses and processes your payment information in accordance with its own specific privacy policies.

Use of your personal information
We use the information collected from you through the website in various ways, including to:

Provide, operate, and maintain the website,
Improve, personalize, and expand the website, including its products and services
Understand and analyse how you use our website,
Develop new products, services, features, and functionality,
Communicate with you, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes,,
Contact you by a variety of measures including, but not limited to telephone, email, text message or via social media.
Find and prevent fraud.

Disclosure of your personal information
We may disclose your personal information to any of her employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is strictly required for the delivery of her services.

We may, from time to time, need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of CristinaMichels.com, HealingColours.art, our clients or third parties.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered herein. Where we discloses your personal information to third parties, we will request that the third parties follow this Policy regarding handling your personal information.

Location of the server
This Website is hosted in a server in Switzerland.

Google Analytics & Google Fonts
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses Personal Data, collected anonymously on this website, for the purpose of tracking and examining the use of this website, compiling reports and sharing them with other services developed by Google. Google may use Personal Data, collected anonymously on this site, to contextualize and personalize the ads of its advertising network. Personal Data collected: Cookies and Usage Data.

Google Fonts is a font style display service operated by Google, which allows this website to integrate such content within its pages. Personal Data collected: Usage data and various types of Data as specified in the privacy policy of the service.

Personal Data collected: Cookies and Usage Data. Place of processing: USA – Google’s Privacy Policy – Opt Out.

Viewing content from external platforms
This Website may, from time to time, have links to other websites not owned or controlled by Cristina Michels. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practises of other such websites. Users should be aware and encouraged, when they leave this Website, to read the privacy statements of each and every website that collects personal identifiable information.

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and to interact with them. In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, the same collects traffic data relating to the pages in which it is installed.

Log files
The Website follows a standard procedure of using log files. These files log visitors when they visit the website. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies
Like any other website, this Website use ‘cookies’. A cookie is a small text file to save your visit from your computer or mobile device. It is used to enhance and simplify your visit, but not to store personal information to disclose to third parties. You can easily erase cookies at any time from your computer or mobile device. You can choose to disable cookies through your individual browser options, or to receive a notification each time a new cookie is sent to your computer device.

GDPR Data Protection Rights
You should be fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access: you have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification: you have the right to request that we correct any information you believe is inaccurate. You have the right to request that we complete the information you believe is incomplete.
The right to erasure: you have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: you have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: you have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: you have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, you will receive a response within one month. If you would like to exercise any of these rights, please contact us.

Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting it on the Website. We encourage you to review this Privacy Policy periodically for updates.

Last update: 14 February 2025